FAQ

❓Frequently Asked Questions (FAQ)
We're here to make your shopping experience as smooth and fun as possible! If you can't find your answer below, feel free to message us directly. We're happy to help.

🛍️Are your products genuine?
Yes! We only stock 100% genuine, licensed products from trusted UK suppliers. That includes popular characters like Bluey, Peppa Pig, Paw Patrol, and more.

📦When will my order be dispatched?
Orders are usually packed and sent within 1-2 working days. You'll recieve a confirmation email once your order is on it's way.

🚚How much is delivery?
Royal Mail Tracked 48 is £3.45  or FREE when you spend £20 or more.

🔄Can I return or exchange an item?
Of course! We accept returns within 14 days of delivery, as long as items are unused and in their original packaging. Just email us to arrange a return. (Please note: we cannot accept returns on open sensory items, slime or putty, unless faulty)

🧸What are sensory toys?
Sensory toys are designed to stimulate the senses and support development through touch, sound, or movement. They're great for calm play, focus, and kids who love to fidget!

💬Still have questions?
Email us at LittleLanasToys@outlook.com or message us on Facebook: Little Lanas Toys & More or Instagram: @LittleLanas_toys. We're always happy to help!